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A Lokutor account can have several people in it. Everyone signs in with their own login and works in the same account. Teams are free: there is no price per seat.
Inviting people is switched on per account by Lokutor support for now. Write to [email protected] to turn it on for yours. Until then Settings → Team shows the account and its members, but no invitation form.

What an account shares

Everything belongs to the account, not to the person who created it:
  • the balance, its top-ups, credits and usage
  • sessions at the same time: the limit counts the account’s open sessions, whoever opened them and through whichever key
  • agents, their calls, transcripts and recordings
  • API keys
  • phone numbers
  • dictionaries and cloned voices
  • settings: OpenTelemetry export, CRM and calendar connections, the saved card and auto-recharge
A person can belong to several accounts. When you sign up you get an account of your own, and it stays yours when you join others.

Roles

Each person has one role in each account they belong to: owner, admin, member or viewer, highest first. Nobody can give a role above their own: an admin can make people admins, members or viewers, and only an owner can make someone owner.

What an API key can do

An API key carries a role too: its creator’s role when it was created, and never owner (an owner’s or admin’s key is an admin key). If the creator is later given a lower role, their keys are lowered with them. A key whose role does not allow a request gets 403 account.role_required: a member’s key cannot buy numbers or start a bulk dial, for example. Viewers cannot create keys.

Inviting someone

Admins and owners invite from Settings → Team: an e-mail address and a role (admin, member or viewer, up to your own). Your own e-mail address must be confirmed first.
  • The invitation is an e-mail with a link. It shows who invited them, with your e-mail address, the account’s name and the role.
  • It works only for the address it was sent to, once that address is confirmed. Opened while signed in with another address, it says which address it is for (masked, as a…@company.com) and does nothing else.
  • It expires after 7 days and works once.
  • Resend sends a new link; the old one stops working. Revoke cancels it.
  • An account can have at most 25 people and pending invitations together, and send at most 20 invitations a day.

Joining

Opening the link:
  • Without a Lokutor login: sign up with the invited address (or with Google or GitHub on that address), confirm it, and press Join.
  • With a login on the invited address: press Join. You land in the team’s account. Nothing is moved or merged: your own account keeps its agents, keys, numbers and balance, and its keys keep working.
  • Already in the account: it switches you to it.
  • Expired, revoked or already used: it says the invitation is no longer valid. Ask for a new one.

Switching accounts

Someone in more than one account has an Account menu at the top of the dashboard’s sidebar. Everything in the dashboard (agents, calls, keys, numbers, billing, settings) is the account chosen there, until you switch again. API keys do not switch: a key always acts on the account it was created in.

Removing someone

Admins and owners remove people from Settings → Team; only an owner can remove an owner. When someone is removed:
  • They lose access to the account at once. The API stops accepting their dashboard session within 15 seconds.
  • Calls in progress finish. A call they started runs to its end and is billed to the account.
  • Connector keys they approved (Claude and other MCP clients) are revoked.
  • Other API keys they created stay with the account, because an integration may depend on them. The dialog lists them and offers to revoke them, checked by default. Leave them only if you need them: the person may have copied them.
  • A card they saved is removed from the account and auto-recharge is switched off; the owners get an e-mail.
  • CRM and calendar connections they made stay, since the agents use them.
  • Agents, numbers, calls and the balance stay with the account. Their own account and other memberships are not affected.

Leaving

Leave at the bottom of Settings → Team works the same way, done by yourself: your connector keys are revoked, your other keys stay with the account, and a card you saved is removed. You cannot leave your own account (delete it instead), and the last owner cannot leave: make someone else owner first.

Handing over ownership

An owner can make anyone else in the account owner from their role menu. You stay an owner too. The new owner can then change your role or remove you, and you can leave once there is another owner. An account always has at least one owner.

Spend limits

Admins and owners can cap what is spent each calendar month (UTC), in Settings → Spend for the account and in Settings → Team for each person.
  • The account’s limit counts all its usage that month. Once it is reached, new sessions, API requests, outbound calls and calls to its numbers are refused until next month or until the limit is raised.
  • A person’s limit counts the usage they started: their sessions in the dashboard and everything done with keys they created.
  • Refusals are 402 billing.spend_limit_reached and billing.member_spend_limit_reached.
  • Calls already running finish. A limit stops new usage from starting; usage still being counted when it is reached can take the month slightly past it.
  • Alerts: percentages of the account’s limit (80% and 100% by default, up to five). When one is crossed, every owner and admin gets a notice in the dashboard and an e-mail, once a month per threshold.
Settings → Spend also shows this month’s usage by member and by key, and Settings → Team each person’s spend this month and when they last signed in. Usage from before teams, and phone calls nobody started (calls to your numbers, bulk dial), show as “Not attributed”.

Audit log

Settings → Audit log (admins and owners) lists, newest first, who joined, left or was removed (with the keys revoked and whether their card was removed), role changes, invitations sent and revoked, API keys created and revoked (name and prefix, never the key), renames, and changes to spend limits, with who did each and when.

Deleting an account or your login

  • Delete the account (owners, in Settings → Account, typing the account’s name): deletes it for everyone in it, with its agents, numbers, keys, calls and balance. Numbers are released and the other members get an e-mail. The balance is forfeited: ask [email protected] to refund unused purchased balance first. Your only account cannot be deleted this way; delete your login instead.
  • Delete my Lokutor login (anyone): deletes you, and every account where you are the only member. Accounts others are in go on without you, as if you had left them. It is refused while you are the only owner of an account others are in: make someone else owner, or delete that account, first.